Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.8
Location
8.8
Service
7.0
Dining
6.6
Guest reviews
7.4/10
based on 5 reviews
7.6
7.6/10 based on 1525 reviews
Arnold
United Kingdom,
February
2024
8.0/10
The hotel is a mix of old-school charm with modern amenities. The rooms are clean and well-maintained, featuring a large and comfortable bed. However, the water bottles left in the room were a nice touch. The tea/coffee and fridge facilities with two bottles of water for the kettle were convenient.
Rooms
8.0
The rooms are clean and well maintained and had a large comfortable bed with a touch of old-school charm. The presence of complimentary water bottles enhanced the experience.
Service
7.0
The service at the hotel was a mix of great experiences and few disappointments. While the guys around the pool and bar were very friendly and welcoming, other staff members lacked warmth and greetings. The generosity and helpfulness of some staff members stood out.
Location
9.0
The hotel's location is excellent, making it a great choice for families and those seeking vibrant nightlife and shopping experiences. It's within walking distance to key attractions like Bangla Road and the main shopping center, allowing easy exploration of Patong and beyond.
Dining
8.0
The dining experience offered a variety of options from Thai to Western cuisine, better than expected. The food was well-prepared and served at the right temperature, although there were some questionable items in the spread.
Facilities
8.0
The hotel offers good facilities to enhance the stay, ensuring a comfortable and enjoyable experience.
Daniel
United Kingdom,
November
2023
7.6/10
The hotel offers a great view of the city and poolside. It's conveniently located close to Bangla Road, shopping centers, and the beach, only a 5-10 minute walk away. They also assist with motorbike rentals and have hire offices nearby. However, they need to improve bag storage for guests awaiting check-in.
Rooms
8.0
The rooms have a great view from the balcony.
Service
9.0
The staff is very friendly and accommodating, making you feel welcomed. They are conveniently located near the beach and close to Bangla Street.
Location
9.0
The location is excellent, just a 2-minute walk from the beach. It's very clean and near the market.
Dining
5.0
The dining experience was mediocre at best, with limited options that led us to skip the following day's breakfast, despite having paid for it. They could enhance the dining choices.
Facilities
7.0
The hotel provides diverse dining options and before starting any activities, the dining was amazing. However, the quality could be inconsistent.
Ralph
United Kingdom,
August
2023
7.8/10
The hotel offers spacious, modern, and clean rooms with a great view for city and poolside. Its perfect location near Bangla Road and shopping centers makes it convenient for exploring and just a short walk from the beach. The assistance with motorbike rentals adds to the value. However, the room decor could have been a bit nicer.
Rooms
8.0
The rooms were large, modern, and clean with a great view for city and poolside.
Service
7.0
The staff were super lovely and helpful overall, but there was an issue with luggage mishandling by the airport shuttle service which was a bit disappointing.
Location
9.0
The hotel is in a perfect and quiet location, just 150 meters from the beach and within walking distance of all Patong's restaurants and attractions.
Dining
7.0
The dining experience was good overall, with plenty of options, but there were a few issues with the quality of some dishes.
Facilities
8.0
The hotel offers various services like room service, housekeeping, laundry, and tours assistance, enhancing the overall stay experience.
Michael
United States,
April
2023
5.8/10
I had a mixed experience at this hotel. The rooms were spacious, clean, and had a nice view of the pool area, but they couldn't get dark due to missing shades. The location is excellent for exploring, with most places within walking distance. However, the terrace could use a small outdoor table and chairs, and there were issues with water splashing and flooding.
Rooms
7.0
The rooms were very spacious and clean, with a nice view of the pool area, but they lacked shades and couldn't get dark. There were some issues with water splashing and flooding.
Service
5.0
The service was disappointing overall. There were communication problems with the staff, leading to issues with luggage and charges for services that were not clearly communicated. The room service and food orders were also mixed up and slow.
Location
8.0
The location was great, just 150 meters from the beach and within easy walking distance of all the restaurants in Patong. It was on the quieter side of Patong beach, which I appreciated.
Dining
6.0
The dining experience was a mix of good and bad. The breakfast options were diverse and enjoyable, with a mix of Thai and European dishes, but there were some issues with getting orders wrong and slow service.
Facilities
5.0
The hotel facilities were lacking in some areas. There were no specific comments about the facilities.
William
United States,
April
2023
8.2/10
The hotel offers spacious and nice rooms with a good view, though there is a slight smell issue. The service is warm and friendly, ensuring a pleasant stay. The location is excellent, close to all the attractions in Patong, though a bit far from the active road. The dining experience is good, with fresh food but with some limitations. Overall, a comfortable and friendly place to stay.
Rooms
8.0
The rooms are clean, spacious, and offer a nice view.
Service
9.0
The staff is very warm, friendly, and attentive, ensuring a delightful experience during our stay.
Location
9.0
The hotel is conveniently located in the heart of Patong, close to the beach, night life, and shopping center, allowing easy exploration of the area.
Dining
7.0
The dining options are good, with fresh dishes and great value for short stays.
Facilities
8.0
The facilities provided are convenient and well-maintained, enhancing the overall guest experience.